Fiserv Application Specialist, Staff in Alpharetta, Georgia

Position Description


What does an outstanding Application Specialist, Staff do?

Do you thrive in a dynamic, committed, and professional environment and would you like to be a part of a team that positively effects change? Are you up for a challenge of driving client experience forward?

You can “Find Your Forward" as part of our team at Fiserv, a FORTUNE™ 500 member, and you will join the industry leader in financial services technology. With more than 23,000 associates around the world, we’re pushing the boundaries of what’s possible in financial services with deep expertise and a dedication to innovation.

It is an outstanding time to join Fiserv and take on a rewarding and challenging role that helps to drive significant change in a rapidly evolving and growing organization.

As the Implementation Consultant, you will play a critical role in implementing Fiserv’s Financial Crime Risk Management (FCRM) software for Fiserv’s Account Processor clients. Fiserv’s top-ranked compliance & fraud solutions deliver exactly what today's modern fraud investigators recommend: risk protection across disparate fraud types and anti-money laundering silos. The product suite provide a comprehensive anti-money laundering software solution that includes transaction monitoring, intelligent detection tools, watch list filtering, alert investigation, case management, workflow, regulatory reporting (CTR, SAR) and management reporting. You will work closely with clients to gain a solid understanding of their processing environment in preparation for the installation and configuration of the FCRM software. In addition to performing the product installations for in-house and data center clients, you will play key role in consulting with various Fiserv Account Processors to assist with integration and interface enhancement issues.

  • Responsible for technical components of the implementation project which includes: Hardware Review, Software Installation, Product Configuration, Integration and Testing.

  • Work with the Business Analyst and client to review defined requirements to be used as the basis for product configuration

  • You will provide in depth analysis, consultation, and training to new clients during solution implementation.

  • Ensure accurate implementation and configuration to satisfy clients’ needs in Risk, Compliance and Fraud Detection.

  • We work directly with In-House clients to review system configurations and hardware specs, providing technical recommendations and direction for improved performance and optimization.

  • Create Custom Rules, Risk Views, and Alert Definitions to meet client’s requests


  • Education - Bachelor degree in Computer Science or other technical field

  • Proven and extensive experience with MS SQL Server; Proficient in MS SQL (queries) as well as working in virtual environments


  • Experience: 2-4 years prior system implementation experience within the financial services industry. Experience with Credit Unions or Banks preferred.

  • Proficiency in system implementations (workflow, AML/Risk and/or enterprise software solutions)

  • Solid experience of transforming functional requirements into system configuration, installation, interfacing specifications within the AML and fraud industry.

  • Strong knowledge of developing installation procedures and tools with deep understanding of technical areas

  • Strong organizational and interpersonal skills with good follow-up skills and attention to detail.

  • Ability to analyze and tackle complex technical problems.


The FCRM Implementation Consultant position resides within the Financial Crimes Risk Management business unit which is a part of the Financial Risk and Management Solutions division of Fiserv. The award-winning Financial Crime Risk Management Platform from Fiserv gives a holistic view across financial crime types, locations, business units, products and channels

Fiserv is an Equal Opportunity Employer/Disability/Vet.


  • Ability to travel on an infrequent basis may be required.

Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit for more information.