Fiserv Vehicle Support Specialist in Amherst, New York

Position Description

Position Purpose: **

As a Vehicle Support associate at Fiserv Lending Solutions, you will work with a dynamic team supporting our auto portfolio. In this fast-paced, professional environment, strong attention to detail, deadline driven and strong organizational skills are key skill sets. In this role, You will be a key part of a seamless process to help us deliver desired outcomes for our clients.

Position Responsibilities:

As a member of our Vehicle Support team, some tasks may include vehicle booking, assessing end of term billing fees, payment processing, reconciliation of customers' accounts, contract verification and research and resolution for customer accounts.

Required Qualifications:

  • High school diploma or GED

  • Demonstrated ability to take independent initiative

  • Intermediate proficiency with Windows based software programs (i.e. MSWord, Excel)

  • Solid analytical and multi-tasking skills that result in solid decision-making skills and time management

  • Act as a change agent and identify process improvement opportunities

  • Strong customer/client focus with the ability to resolve issues with a positive outcome

  • Comfort working in a fast-paced, high-volume office setting with great attention to detail

  • Ability to succeed with repetitive tasks

  • Available to work a 1st shift schedule

Preferred Qualifications:

  • Associates degree in a business related field

  • Minimum one (1) year experience in a date entry role

/Pre-employment background, credit, and drug screen required for external candidates./

Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit for more information.