Fiserv Project Manager, Sr in Austin, Texas

Position Description

About the Role:

The purpose of the Sr. Project Manager role is to ensure predictable, consistent, and successful project delivery. The Sr. Project Manager is responsible for the initiation, planning, monitoring execution, and delivery of large / medium sized scope and budget projects. They partner with key business stakeholders to ensure a successful start-up and completion of a project. Projects typically impact a single business unit or functional area. The Sr. Project Manager is expected to work under moderate supervision with oversight provided Project Management Office.

About our Business:

Output Solutions at Fiserv delivers business-critical communications to financial institutions, health and property/casualty insurance providers, billers, retailers, travel and entertainment companies and advertising agencies nationwide. With solutions including transactional document production and delivery, card manufacturing and personalization and direct marketing services, we help our clients streamline operations to contain costs, while building customer loyalty and generating incremental revenue.

Essential Job Responsibilities:

  • Ensure predictable, consistent, and successful project delivery

  • Provide a complete view of the overall project to all stakeholders

  • Exhibit proactive behavior by engaging in project planning activities

  • Defining the overall scope of the project

  • Creating and maintaining a consolidated timeline highlighting the major milestones and associated dates for project activities

  • Identifying and communicating project dependencies and impacts

  • Putting mechanisms in place to set expectations and ensure on-going control of the project (E.g., Kick off meeting, overall Project Management Approach, Risk Management, Issues Management, Change Control, etc.);

  • Define project governance outlining roles and responsibilities and decision rights Ensure success criteria defined upfront to promote alignment and actively manage to expected project outcomes.

  • Ensure Adherence to Fiserv’s Project Management Methodology.

  • Keep all stakeholders (internal & external) engaged in the project, aligned on expected outcomes and informed about what is occurring throughout project.

  • Ability to lead multiple, concurrent projects. Proactively communicate the project’s progress on an on-going basis, ensuring transparency throughout project lifecycle.

  • Provide leadership and key stakeholders with the information and venues to make effective, timely decisions.

  • Maintain project artifacts throughout the life of the project.

  • Support all related project tracking methods and systems to ensure accurate project information is available and is reported on time.

  • Lead project team in brainstorming, root cause analysis, or similar problem solving techniques to assist in resolving issues, architecting solutions, or defining process improvements. Performs other duties as required

/The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities./

Required Qualifications:

  • Education:*

  • Bachelor’s Degree or higher in Business, Engineering, Technology or related field

Certifications:

  • PMP (Project Management Professional) Certification or equivalent required

Type of work experience required:

  • 5+ years of professional experience as a Project Manager or equivalent position responsible for defining and managing project scope, timelines, profitability, and effective delivery of solutions

  • At least 1 year experience working with a PPM tool such as HP PPM, Clarity, or Planview

  • Proficient with Project Management tools such as MS Project

  • Knowledge of and demonstrated experience in project management processes and methodologies, as well as, project lifecycle

  • Experience in driving medium – large size projects within an organization

  • Financial industry experience and/or manufacturing

Preferred Qualifications:

  • Master’s Degree in Business, Engineering, Technology or related field

  • ITIL, Lean, or Six Sigma

Additional Skills/Knowledge:

  • Experience with portfolio management

  • Strong communicator – able to identify and clearly communicate the impact of project risks to budget, timeline and scope to relatively non-technical co-workers and key business stakeholders with excellent presentation skills

  • Ability to direct internal and external resources and build strong relationships

  • Solution oriented mindset – creative use of technology and alternative approaches. “No” is not in your vocabulary

  • Strong attention to detail and commitment to high quality deliverables

  • Able to work with teams to balance solution vs. budget, schedule, and tools

Appreciation of high quality visual design, marketing strategy, business strategy, and user experience disciplines

  • Cool under pressure, able to manage many details and priorities

  • Ability to work independently and as a team member

  • Experience using standard project management tools such as MS Project, Clarity, or Planview

  • Enthusiasm to learn new technologies, and ability to do so quickly, on the job

  • Professional demeanor and comfortable working with C-level executives

Travel Required:

  • 25%

Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit http://www.careers.fiserv.com/eeo for more information.