Fiserv VP, Software Development, Digital Channels in Brookfield, Wisconsin

Position Description

Do you thrive in a dynamic, committed, and professional environment and would you like to be a part of a team that positively effects change? Are you up for a challenge of driving technology forward?

You can “Find Your Forward" as part of our team at Fiserv, a FORTUNE™ 500 member, and you will join the industry leader in financial services technology. With more than 23,000 associates around the world, we’re pushing the boundaries of what’s possible in financial services with deep expertise and a dedication to innovation.

"Our people are the foundation upon which this recognition is based and I'm very proud of their commitment to client excellence. Their dedication to serving our clients each day is what makes Fiserv one of the most admired companies in the world." - Jeffery Yabuki, President and Chief Executive Officer

It is an excellent time to join Fiserv and take on a rewarding and meaningful role that helps to drive significant change in a rapidly evolving and growing organization. At Fiserv, you'll find a collaborative environment that values partnership and flexibility. Our rare combination of expertise and creative spirit helps us deliver the most comprehensive financial solutions to banks and businesses worldwide. We're helping more businesses move money faster and more easily than ever before. Explore the possibilities of a career with Fiserv and Find Your Forward with us.

What does a great Vice President of Software Development do?

The Vice President of Software Development Differentiators / Services reports directly to the SVP, Development and Technology of Digital Channels. You will be responsible for the Delivery teams in the areas of design, development, testing and automation while ensuring customer success. You will be engaged in top-level involvement with our client base that includes providing a tailored experience across online, mobile and tablet banking channels with a wide range of financial institutions. You will be empowered to drive our delivery of product enhancements with the goal of both maximizing the efficient use of resources and client satisfaction.

The right candidate must be passionate about time to market, quality, agile process and delighting our customers. You will be responsible for the smooth and effective development and deployment of multiple concurrent, complex software projects. You should have a proven track record of growing operating a delivery team through a high energy and dynamic environment.

We are looking not only for a strategic, innovative thinker, but someone who has proven they can execute, with both excellent leadership and communication skills.

  • Drive enhanced agile methodologies for the delivery and implementation of software solutions

  • Lead the teams to increased productivity and better results within each area of service delivery

  • Establish clear growth objectives and lead the creation of scalable, client service offerings leveraging your industry expertise

  • Build and manage the Delivery Team including staffing, training, organizing, and coaching.

  • Develop team skills, knowledge and capabilities as required

  • Develop the infrastructure and content of our knowledgebase with the goal of continuously improving the Delivery groups ability to deliver its offering with greater efficiency and customer satisfaction

  • Work with agile project governance structure to anticipate project risks, resolve issues, consistently meet deadlines and achieve 100% client satisfaction

  • Collaborate with all functional areas of the business to ensure effective knowledge sharing


  • Bachelor's degree in business, software engineering or computer science; advanced degree desirable.

  • Minimum of ten years of Professional Services and/or Product Development experience in software development with minimum of five years of management experience.

  • Excellent technical, functional, verbal and written communication skills.

  • Proficient with standard Microsoft applications

  • Exceptional interpersonal and negotiation skills

  • Thorough understanding of the Agile Software Development Lifecycle (e.g., design, development, testing, implementations)


The VP, Software Development for Differentiators / Services must have an unquestionable track record of outstanding leadership and execution while possessing the following experiences and characteristics:

  • Building Businesses: Demonstrated track-record of growing a business in a complex environment by focusing on development, quality, sales, product delivery and client services.

  • Change Leadership: A history of personally influencing behavioral and philosophical change among business leaders.

  • Self-Sufficient: Able to leverage support groups to scale execution but also able to personally develop practical tactical tools and templates when the need arises.

  • Ownership: Experience and comfort level taking ownership for the full impact a division while having direct responsibility for all aspects of delivery.

  • Relationship Building: Successfully builds strong working relationships from a geographical distance. Possesses the ability to identify and understand the unique communication styles appropriate for a wide range of clients & internal teams and have been successful building relationships/personal credibility with each respective group.

  • Detail Orientation: An ability and comfort level processing high volume of work while maintaining an eye for the detail required that eliminates rework.

  • Agility: Ability to deal with ambiguity, tight timelines, multiple priorities, and demanding environments, in a fast-moving, constantly changing environment.

Travel required: 25%


Digital Channels provides industry-leading products and services for the online and mobile channels to help financial institutions drive deeper relationships and more effectively compete in the digital transformation. Digital Channels develops innovative online banking and mobile banking solutions for financial institutions of all sizes with a mission to deliver easy and compelling digital financial management and money movement.

Fiserv is an Equal Opportunity Employer/Disability/Vet.

Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit for more information.