Fiserv Client Partner III in Dallas, Texas

Position Description

This role can be located anywhere in the state of Texas.

What does a Successful Client Partner do?

The Client Partner serves as the overall lead for the pan-Fiserv relationship. They are responsible for managing and growing the client relationship through proper planning and execution of the account plan across all business units. For this role, you will be responsible for the business relationships of an assigned portfolio of Precision Core Processing clients and obtaining assigned sales quota. Ensures client satisfaction, retention, contract renewals, revenue maintenance and revenue enhancement through the relationships established with client personnel.

As a Client Partner, you can look forward to

Leading and growing the overall Fiserv relationship through the use of business development, dedicated planning, while being highly responsive to our client’s needs. Your focus is to be viewed as their client’s executive contact across the Fiserv spectrum and be their advocate while balancing the various Fiserv BU interests.

In this role, you will:

  • Act as quarterback for the Account Team including orchestrating the Fiserv resources for a seamless One Fiserv experience

  • Act as principal face of Fiserv – to the client – and is the lead advocate for the client internally for Fiserv on overall strategic and growth initiatives including gaining alignment on the overall client account plan

  • Maintain knowledge and awareness of all opportunities, renewals and general status (regardless of product)

  • Accountable for communication and “remediation” of general Fiserv dedications

  • What This Is Not: Direct management of BU team members nor ownership of pricing at the BU level.

Basic Qualifications for Consideration:

  • 5+ years in an account management role

  • Experienced in selling into financial institutions

  • High School Diploma

  • Ability to travel 60%

Preferred Qualifications:

Bachelors Degree

Who We Are:

Bank Solutions delivers comprehensive bank platforms and valuable products and services for community, mid-tier, and large financial institutions.

Fiserv bank platforms – Cleartouch, DNA, Precision, Premier, Signature – enable banks to efficiently manage a wide range of activities such as account opening, deposits, withdrawals, loans, customer information management, and general ledger and accounting tasks.

Each Fiserv bank platform has rare and unique capabilities but they all help our clients improve customer service and streamline their back-office operations.

We offer flexible technology solutions that enable financial institutions to quickly align to customers' expectations. With a modular approach to delivery, financial institutions are able to preserve platform investments while delivering both updated functionality and a consistent experience across channels.

From understanding consumer needs based on the latest research to analytics and advisory services that help identify growth opportunities from accounts, payments and industry data, we help clients access and act on data to craft better outcomes

Fiserv is an Equal Opportunity Employer/Disability/Vet.

Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit http://www.careers.fiserv.com/eeo for more information.