Fiserv Director, Sales, GSO in Dallas, Texas

Position Description

What does a successful Sales Director, Biller do?

About the Role:

Manages a team of sales executives responsible for the sales of Fiserv electronic billing and payment services directly to large-market billers. This involves creating opportunities directly with biller IT and treasury departments to sell electronic billing and payment solutions.

The position leads the business unit’s efforts to construct innovative solutions against unique and complex client requirements. This position serves as a critical point of aggregation of competitive and product information from the field. In addition, the position will work with the client management team to assist in client retention and revenue enhancement as needed. The role will also act as liaison to various industry trade groups to maintain company presence and image.

Essential Job Responsibilities:

  • Develop strategies to create new client relationships with large-size billers

  • Build and manage large-market biller direct sales team

  • Develop and execute long and short-range sales plans to meet and exceed sales objectives as established by senior leadership.

  • Collaborate and facilitate an excellent working relationship with Biller senior leadership to ensure alignment with business goals and objectives, including product improvements, deal pricing approvals, as well as short term and long term business objectives.

  • Participate in developing new business approaches aligned with BPG strategic initiative, which includes ensuring our sales messaging and pursuits are effectively coordinated with the solutions of other business units, including FRMS, Payments, AP, and alike.

  • Coordinate pricing and develop and present client proposals and presentations that effectively communicate the Fiserv value proposition.

  • Coordinate with legal resources internally in the negotiation of new agreements with prospective clients.

  • Organize and oversee client RFP responses.

  • Interpret management policies for planning, budgeting, monitoring, and managing sales operations toward maintaining sales effectiveness.

  • Develop and execute strategies to implement lead generation initiatives targeted at prospective biller clients.

  • Keep the sales tracking system properly updated to facilitate accurate and timely reporting of sales activity throughout the sales cycle.

  • Advise on sales activity and client responses. Manage various management reports and updates on a weekly and monthly basis.

  • Identify and coordinate participation in appropriate trade organizations and industry conferences and attend as needed.

  • Gather and communicate product and competitive information from the field. Act as an information resource to all internal functional areas including sales support, marketing and product management.

  • Support integrated sales efforts by facilitating cross-sell opportunities with Fiserv clients inside and outside of Biller Solutions.

  • Work closely with product development to identify product requirements around new market initiatives.

/The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities./

Required Qualifications:


· Bachelor's degree or experience equivalent

· Master’s Degree preferred

Job Related Experience:

  • Minimum 8 years sales and sales management experience with complex products or services in the payments industry.

  • Possess a knowledge of selling multi-year or multi-service contracts

  • Prior experience cross selling multiple solutions across businesses

  • Demonstrated ability to exceed sales targets

  • Demonstrated success at leading sales organizations of at least 5 associates.

  • A proven track record of success by regularly achieving sales quota on a quarterly and annual basis.

Additional Skills/Knowledge:

  • Strategic Sales Planning and Implementation

  • Building New Logo Pipeline

  • Deal Structuring and Negotiation

  • Sales Performance Management

  • Knowledge Management

  • Financial Management

  • Coaching, Mentoring and Training Sales Organizations

  • Effective Resource Management

Travel Required:

  • 50%+

//Fiserv is an Equal Opportunity Employer/Disability/Vet.//

Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit for more information.