Fiserv Project Manager, Advisory in Dublin, Ohio

Position Description

What does a great Project Manager, Advisory do?

About the Role : The Customer Solutions project manager is a critical role within the Electronic Payments division. The PM is given the opportunity to lead initiatives that directly contribute to the success of the largest revenue generating division within Fiserv. The exposure of this position is significant and reaches across a broad group of senior leaders. As a result it requires experienced communication and relationship skills. The scope of work is exciting and varied including technology and business initiatives. Project managers on this team are given the opportunity to further develop their project management expertise while learning how a financial services technology company and contact center operate.

About our Business:

If you’re an online or mobile banking user or pay your bills online - if you interact with a financial institution at all - chances are you’re more familiar with Fiserv than you realize. Fiserv is helping its clients push the boundaries of what’s possible in financial services, delivering deep expertise and innovative solutions to help financial institutions, businesses and consumers move and manage money faster and with greater ease than ever before.

Electronic Payments provides solutions for electronic billing and payments, online funds transfer, person-to-person payments and personal financial account aggregation services to the financial services industry. Our award-winning solutions are developed based on extensive user testing and are offered in multiple delivery models to serve more than 3,500 financial institutions from community banks to credit unions to the largest U.S. banks. The Electronic Payments Customer Solutions team is focused on providing consumer service for the products Fiserv offers to the financial services industry.

Reporting Relationships :

Reports To: Director, Project Management

Direct Reports: none

Essential Job Responsibilities :

  • Responsible for planning, coordinating and monitoring budgeted projects.

  • Partners with key business stakeholders to ensure successful start-up and completion of projects.

  • Assists managers in identifying appropriate resources to accomplish tasks and develops timelines to identify and track project milestones to ensure projects are completed within the established timelines and budget.

  • Facilitates strategic planning sessions with internal clients to determine the scope and objectives of each project and anticipates project hurdles as well as alternative solutions.

  • The projects that this position is responsible for, typically impact a team or a single functional area, are well defined in scope and are tactical in nature

The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities.

Required Qualifications:

Education :

  • Bachelor degree in Business or related field

  • 5 years project management experience

  • Experience with Six Sigma methodology

  • Strong stakeholder management skills

  • Experience managing large scale technical, software development and/or contact center projects

  • Knowledge of portfolio management

  • Demonstrated ability to communicate effectively

  • Strong analytical skills

  • Excellent problem solving skills

  • High level of professionalism

Certifications :

  • Project Management Professional, PMP

Preferred Qualifications:

  • Six Sigma Yellow or Green Belt Certification

Fiserv is an Equal Opportunity Employer/Disability/Vet.

Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit for more information.