Fiserv PS Loan Implementation Specialist in Glastonbury, Connecticut

Position Description

Fiserv has a PS Loan Implementation Specialist position open within the Open Solutions DNA area for a self-motivated individual. The candidate will assist clients with training, workflow assessment, and implementation of DNA as well as surround support and custom configuration DNA to ensure all aspects DNA core functions are easily transitioned, and we prepare the client to manage their system independently. Candidate will also be expected to provide recommendations and consultation to existing client who engage our expertise for professional service engagements.

This is an exciting opportunity for someone to install and configure one of the top core banking platforms in the industry. The right candidate will work closely with clients and internal stakeholders to ensure delivery/implementations and provide the best-in-class solutions to the clients’ needs.

Join Us! Fiserv has been named to FORTUNE® magazine’s 2018 list of World’s Most Admired Companies. Fiserv serves thousands of clients worldwide, including financial institutions ranging from the largest banks to neighborhood financial institutions. This marks the fifth consecutive year Fiserv has been awarded this prestigious recognition and fifth time in the last six years. This year, Fiserv ranked at the top of its category for innovation and rated highly for financial soundness, long-term investment value and quality of management. These acknowledgements reflect Fiserv leadership as an innovator and expert in fintech, as well as the company's focus on creating value for clients, associates and shareholders.

"A large part of our mission is to enable our clients to deliver financial technology solutions and customer experiences that enhance differentiation and build their businesses. It is an honor to be recognized as one of the Most Admired Companies in the world for the fourth year in a row. I am so proud of our 23,000 associates worldwide who bring their very best to Fiserv for the benefit of our clients every day." - Jeffery Yabuki, President

Essential Job Responsibilities:

  • Support consulting team

  • Configure and Implement DNA Core Processing Functionality

  • Document client and internal discussions and decisions

  • Execute specific duties and groups of work as assigned

  • Manage/resolve a fixed percentage of Service cases, prepare and escalate others to higher levels within the team

  • Test new features and functionality of the DNA product suite

  • Engage with clients and evaluate Readiness for conversion

  • Ensure client satisfaction

  • Assess each client’s nightly, monthly and quarterly processing schedule to assist the client in creating a processing schedule in the DNA system assuring same or similar functionality of client’s prior system.

  • Assess each client’s system authorizations by resource role to assist the client in creating a system and transaction authority in the DNA system assuring same or similar functionality of client’s prior system, this would include security access to application screens and processes as well as override authorities.

  • Assists the client to define proper institution parameter and system settings, including but not limited to statement processing and basic notices.

  • Responsible for pre-conversion remote and on-site client assistance to ensure data integrity, which may include third party interfaces.

  • Diagnose and recommend solutions to issues.

  • Responsible for assisting clients in writing business specs for custom processes.

  • Responsible to assist client in testing any applicable custom code.

  • Ability to travel up to 50%, within US and Canada

  • Other duties as assigned

/The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities./

Required Qualifications:

  • Financial institution experience or relevant experience required in applicable field

  • Analytical thinking

  • Highly motivated to execute on deliverables on time

  • Proficiency in MS office tools

  • DNA or other core processing system experience desired

  • Subject Matter Expertise in

  • Loan set up, configuration and servicing

  • Consumer Lending to include Home Equity and Indirect Lending

  • Commercial Lending

  • Mortgage Lending

  • System Administration

Preferred Qualifications:

  • Associates degree in business administration or other related field or equivalent combination of education and experience

  • Two to four years of experience working in an operations center at a bank or credit union including both front and back office environments

  • Prior conversion experience

  • SQL knowledge

Travel Required:

  • 50% +, may include weekend and holidays

Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit http://www.careers.fiserv.com/eeo for more information.