Fiserv IT Business Consultant, Staff in Parsippany, New Jersey

Position Description

Find Your Forward as an IT Business Consultant, Staff at Fiserv, a FORTUNE™ 500 member, and join the industry leader in financial services technology. With more than 23,000 associates around the world, we're pushing the boundaries of what's possible in financial services with deep expertise and a dedication to innovation.

At Fiserv, you'll find a collaborative environment that values partnership and flexibility. Our rare combination of expertise and creative spirit helps us deliver the most comprehensive financial solutions to banks and businesses worldwide. We're helping more businesses move money faster and more easily than ever before. Explore the possibilities of a career with Fiserv and Find Your Forward with us.

It is an outstanding time to join Fiserv and take on a rewarding and challenging role that helps to drive significant change in a rapidly evolving and growing organization.

About the Business:

Enterprise Payments Solutions from Fiserv are helping financial institutions globally to simplify their payments infrastructure and provide a resilient foundation for effective digital transformation.

The comprehensive set of solutions, based on a single real-time architecture, are available on premises or hosted, scalable up and down, across functional and volume needs and offer unrivalled customer and segment personalization.

The choice of solution provides flexibility for a financial institution in setting the pace of its modernization, addressing point needs or replacing multiple legacy systems.

Find out more about what it is like to be part of the EPS team.

Essential Responsibilities:

You will analyze, document and propose solutions for large and complex payment solutions, performing business level process analysis using the accepted tools and methodologies. Undertake the preparation of functional specifications and to assist in the preparation and documentation of the testing required showing that the solution meets the defined requirements.

You will work alongside the development teams to provide iterative analysis of the detailed specifications and to provide a link between the business and the development teams.

  • Collecting, understanding, and communicating the business requirements for the project, and translating these into functional specifications and detailed test analysis that can be utilized by the solution development teams

  • Analyze and document business processes

  • Document the results of business analysis and obtain sign-off from client on the specifications

  • Provide the link between the client, development team and any third party regarding software functionality, throughout the development lifecycle.

  • Work with the client’s stakeholders and internal Product Management to prioritize requirements

  • Contribute to the recommendation of improvements in the Dovetail Product and related reference solutions

  • Help design and execute the test scenarios and test scripts

  • Analysis, preparation and management of change requests in relation to the project plans to ensure agreed deadlines are met

  • Communicate with the client’s subject matter experts and system users to identify business needs and opportunities

  • Analyze and solve problems with integrated technology system software; determines and communicates need for technical analysis

  • Develops and provides structured training classes for system users and ad hoc one on one training and user assistance as required

  • Support the client during post implementation period and the smooth transition to Business as Usual Support team

  • Performs other related duties as assigned or requested.

Required Qualifications:

  • Minimum of 3-5 years’ experience in relevant field (experience in cash management/payments either working at a Bank or software vendor providing payments services to banks)

  • Undergraduate BS or BA Degree; equivalent work experience may be substituted

  • Demonstrated evidence of analyzing and documenting complex business processes and system flows

  • Demonstrated experience writing requirements specifications for Information Systems within the payments environment

  • Working knowledge of the payment industry

  • Working knowledge of SWIFT and ISO 20022 formats, Working knowledge low-value and high-value clearings such as SEPA, Target 2, Mexico SPEI, Fed Wire, CHIPS, USACH, BACS etc, (preferably in-depth knowledge of implementing solutions that process these types of payments)

  • End to end experience of the project lifecycle

  • Proven experience interacting directly with end users and clients

  • Solid analytical and numerical skills

  • Have excellent computer skills including MS Office (Visio would be beneficial)

  • Be able to work successfully as part of a growing team

  • Diligent and committed to excellence

  • Have excellent attention to detail, ability to handle multiple tasks and sound organization of work

  • Ambitious, driven and capable to deliver results while working under tight deadlines

  • Excellent presentation, interpersonal and communication skills, oral and written, with the ability to tailor messages to a diverse audience.

Travel Required:

  • Available to travel worldwide.

Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit for more information.