Fiserv Program Manager, Advisory in Parsippany, New Jersey
Do you have a passion for Project & Program Management? Do you have a passion for getting things done? Do you have a passion for collaborating with clients and helping them achieve their vision? Then you will have a real passion for Fiserv, come join a team that can deliver!
This is your chance to lead and deliver the best at Fiserv. Successful program delivery with predictability and consistency is what sets us a part. You will thrive if your true passion is running the most complex programs with the best teams.
What does a phenomenal Program Manager at Fiserv do?
In this role you will work with the Project Management Director within Card Services to deliver program outcomes within time, cost, quality and customer satisfaction parameters for strategic initiatives. The scope of your responsibility includes oversight and management, multiple tracks of work, using various skill-sets, inclusive of program and project managers, ensuring a consistent usage of standard practices. You will also be able to provide leadership, vision, strategic planning and support tactical execution plans. Programs typically cross multiple business areas and third-party entities.
You can look forward to:
Providing a holistic view of the overall program and its respective projects to the organization and all stakeholders
Monitoring and maintaining the integrity of the program
Defining program governance outlining roles/ responsibilities, decision rights, and defining critical issue paths
Ensuring the success criteria is defined upfront to promote alignment and actively lead to expected program outcomes
Engaging all stakeholders and 3rd parties in the program, aligned on expected outcomes and informed throughout the program through ongoing communication
Growing visibility by institutionalizing appropriate “inspection” practices to continuously improve and program delivery and ensure a uniform, enterprise delivery customer experience
If you are the kind of person who can:
Build positive relationships and engage multiple levels within an organization
Influence and manage leadership
Use good judgement in leading others and problem solving
Be accountable & dedicated
Successfully mentor, implement and manage agile processes & team
Enforce process to established Agile product life cycle processes
Communicate complex issues, risks and mitigation plans to stakeholders
7+ years of senior project or program management and/or relevant consulting experience
Knowledge of and demonstrated experience in project or program management processes and methodologies, as well as, project lifecycle.
Experience with matrix management, cross-functional processes and teams both internal and external
Experience driving large scale change efforts in an Agile product development environment
Experience using project and program management tools
Must be able to work from the Parsippany, NJ location
10+ years of previous senior project or program management and/or relevant consulting experience
Project Management Professional (PMP) certification
Experience in banking, financial services, and/or software industries
Who we are:
With more than 1,200 associates in nine primary locations, Fiserv Card Services authorizes and settles point-of-sale (POS) and ATM transactions, monitors and drives ATMs, provides nationwide switching of debit, credit, prepaid and ATM transactions, and owns the Accel® Network. We provide clients with proven solutions to maximize profit, reduce cost, and mitigate risk.
Card Services by the Numbers
1+ billion debit, credit, and ATM transactions processed
28,000 ATMs managed
50+ million accounts managed
Our debit network is accessible at 3.6 million point-of-sale locations and 535,000 ATMs
Handled $1+ million in commerce in our busiest minute this year
Find Your Forward at Fiserv, a FORTUNE™ 500 company, and join the industry leader in financial services technology. With more than 23,000 associates around the world, we're pushing the boundaries of what's possible with deep expertise and a commitment to innovation. At Fiserv, you'll find a collaborative environment that values teamwork and open-mindedness. Our unique combination of expertise and innovative spirit helps us deliver the most comprehensive financial solutions to banks and businesses worldwide. We're helping more businesses move money faster and more easily than ever before. Explore the possibilities of a career with Fiserv and Find Your Forward with us.
/Fiserv is an Equal Opportunity Employer/Disability/Vet/
Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit http://www.careers.fiserv.com/eeo for more information.