Fiserv Solution Engineer in Parsippany, New Jersey

Position Description

What does a great Solutions Engineer do?

As a Solutions Engineer you will work within our client facing technology team to ensure the timely, quality delivery of Dovetail reference solutions, product improvements and customizations to Dovetail clients. Under the direction of a Solution Architect, you will support and advise clients during the full implementation lifecycle. This work includes advising and guiding the deployment, configuration, and integration and testing of the Dovetail Solution in Client test environments. In addition, you will have the chance to create high-level design and estimation work for new functionality as assigned. There is frequent liaison across the business, but specifically with business analysts, developers, and release management.

  • Advise on our technical implementation approach and help to rationalize software architecture choices under the mentorship of our Solutions Architect

  • Work with Solutions Architect to craft solution during definition stage

  • Support deployment and configuration efforts with your clients

  • Provide technical Implementation Support including QA, UAT, and Joint Integration test support

  • Perform some development and assessments of existing code

  • Write functional tests to our framework

  • Provide production support and can resolve issues when required

Basic qualifications for consideration:

  • Supporting Solutions Architect in pre-sales support and customer presentations

  • 3+ years’ experience in a hands on Java development role; can analyze existing Java code

  • 1+ years of project/implementation life-cycle experience covering: design, configuration, coding, testing, implementation and documentation

  • 1+ years Oracle or other RDBMS experience

  • 1+ years’ experience in a client facing/implementation role

  • Ability to travel some may be required to client sites across globally to support releases and to provide client

Preferred qualifications for consideration:

  • BSc or MSc educated

  • Excellent troubleshooting skills

  • Experience with payments or banking helpful

  • Works to deadlines and can escalate issues effectively

  • Superb communication, written and team skills.

  • Enthusiastic and self-motivated, with the ability to work alone.

  • Adaptable to working with various clients and cultures in locations across the UK, US and Continental Europe

Who we are:

We provide the best-in-class payments and liquidity management solutions that enable banks to simplify their infrastructure and deliver effective digital transformation. Solutions are available on premise or in the cloud, scalable up and down, across functional and volume needs and offer standout customer and segment personalization. All are based on a single real-time architecture, providing flexibility for a bank in setting the pace of its modernization. Using the continuing investment from Dovetail and its world-leading client base, banks can rapidly achieve a measurable return on investment, increase strategic agility and operational excellence, optimize total cost of ownership and ensure regulatory compliance.

Dovetail solutions are underpinned by a consistent track record of delivery excellence and a team of talented and trusted professionals who provide sector expertise and thought leadership. This drives Dovetail’s reputation as highly professional, long-term partners for global and local clients.

Fiserv is an Equal Opportunity Employer/Disability/Vet

Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit for more information.