Fiserv Senior Desktop Virtualization Engineer in Phoenix, Arizona

Position Description

Find You’re Forward as a Senior Desktop Virtualization Engineer at Fiserv, a FORTUNE™ 500 member, and join the industry leader in financial services technology. With more than 22,000 associates around the world, we’re pushing the boundaries of what’s possible in financial services with deep expertise and a commitment to innovation. We support our team with a collaborative work environment that values leadership and new ideas. Members of our Engineer team thrive on this environment to build the solutions that power more than 13,000 banks and businesses worldwide.

In this role, you will help build the technology responsible for our core services. Your work will influence the success of companies across the world. Members of our Technology team are experts in the field, working to evaluate and improve today’s systems while building tomorrow’s.

What does a great Senior Desktop Virtualization Engineer do?

As a Senior Desktop Virtualization Engineer you will work in a large-scale enterprise environment supporting 15,000+ systems. You will be part of an Engineering team and will assist in the design, implementation and support of a corporate VMWare Virtual Desktop Infrastructure (VDI).

  • Deploy, manage and configure a VMWare Horizon 7 VDI environment

  • Deploy, manage and configure Windows 7 and Windows 10 in a VDI environment

  • Package and deploy desktop applications in a VDI environment

  • Patch virtual desktops using automated tools

  • Troubleshoot technical issues with VMWare VDI environment

  • Design, create, and manage User Environment Manager

  • Design, create, and manage App Volumes

  • Create operational support documents for various tasks related to Virtual Desktop management support

  • Develop and document standards related to package creation, OS deployment, patching, infrastructure

  • Provide technical documentation to project and operations teams as part of project deliverables

  • Train operational team to perform day-to-day VDI desktop management tasks

Basic qualifications for consideration:

  • Experience deploying, configuring and managing Windows 7 and Windows 10

  • Must have 5+ years of experience engineering and administering Windows Operating Systems

  • Proven experience working with VMWare Horizon 7 VDI

  • Experience with System Center Configuration Manager 2012 – Current version

  • Experience troubleshooting application deployment errors

  • Experience with Group Policy Objects

  • Working knowledge of Visual Basic Scripting and PowerShell

  • Working knowledge of Windows 7 - Windows 10 and Server 2012 – Server 2016

Preferred qualifications for consideration:

  • Bachelor’s Degree in Computer Science preferred

  • Strong understanding of VMWare virtualization solutions using ESX 6.5 and newer

  • Willingness and ability to produce high quality operational documentation including detailed instructions outlining the steps required to perform operational tasks needed to management desktops in a VDI environment

  • Willingness and capability of quickly learning new technologies required for accomplishing project goals

  • Strong customer service skills with high level of professionalism, and ability to work with complex situations

  • Experience with application virtualization technologies such as Microsoft Application Virtualization, VMWare ThinApp or AdminStudio

Who we are:

The Enterprise Technology Group (ETG) business unit (BU) is a dynamic and critical part of the Fiserv organization. ETG System Engineers build and operate the technology platforms and services used by Fiserv BUs to deliver high-quality solutions and services to the industry. These Fiserv products support the information management and electronic commerce systems for hundreds of thousands of clients worldwide, including banks, credit unions and thrifts, billers, mortgage lenders and leasing companies, brokerage and investment firms and other business clients.

Fiserv is an Equal Opportunity Employer/Disability/Vet.

Travel Required:

Less than 10%

Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit for more information.