Fiserv Technical Consultant in Sioux Falls, South Dakota
Find Your Forward as a Technical Consultant at Fiserv, a FORTUNE™ 500 member, and join the industry leader in financial services technology. With more than 22,000 associates around the world, we’re pushing the boundaries of what’s possible in banking with deep expertise and a dedication to innovation. We support our team with a collaborative work environment that values leadership and new ideas. Our Bank Solutions team thrive on this environment to build the solutions that power more than 13,000 banks and businesses worldwide.
In this role, you’ll help build the technology responsible for our core services. Your work will influence the success of companies across the world. Members of our Technology team are authorities in the field, working to evaluate and improve today’s systems while building tomorrow’s.
A Technical Consultant works in a team environment preparing servers for installation at client sites located throughout the country. In this role you will grow your technical abilities while working with AIX, Linux and Windows Server operating systems. You will hone your troubleshooting and training skills while working through projects and cases with clients.
Essential Job Responsibilities:
Perform server installations on-site.
Configure servers for use with various Fiserv solutions.
Work client cases from inception to resolution while managing client expectations.
Place outbound client calls as part of project work.
Compose or review technical documentation such as knowledge base solutions, log support activity and draft requests for program changes.
Conduct client and peer-to-peer training.
The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities.
- Degree in Computer Science, Management Information Systems, Information Technology or related field. Equivalent work experience may be substituted
Job Related Experience:
You will have previous experience as a Systems Administrator or working in a help desk technical support role.
Experience building, configuring and installing servers in a Unix or Windows environment. Experience with AIX helpful.
Knowledge of Virtualization a strong plus.
Strong analytical problem-solving ability
Good communication and interpersonal skills (internal and client facing)
Excellent follow-up skills, attention to detail
- Ability and willingness to travel up to 50%, as needed
Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit http://www.careers.fiserv.com/eeo for more information.