Fiserv Professional Services Product Consultant, Staff in United States
Position Purpose :
Find Your Forward as a Professional Services Product Consultant at Fiserv, a FORTUNE™ 500 member, and join the industry leader in financial services technology. With more than 23,000 associates around the world, we are pushing the boundaries of what is possible in financial services with deep expertise and a commitment to innovation. We support our team with a collaborative work environment that values leadership and new ideas. Members of our Implementation team thrive on this environment to build the solutions that power more than 13,000 banks and businesses worldwide.
In this role, you will use your analytical, communication, and interpersonal skills to deliver world-class enterprise applications. You will become a “Subject Matter Expert” with the software as well as provide your expertise in the areas of account analysis in order to provide our clients with exceptional service. You must be a person who takes initiative, is a team player, and is versatile in your abilities.
Essential Job Responsibilities :
Coordinate and execute the implementation of the Weiland Account Analysis system
Train customers and colleagues on the various features and functions of the Weiland Account Analysis system
Work collaboratively with team members to ensure standards and best practices are followed
Performs other duties as required
The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities.
- Bachelor’s degree in Finance, Accounting, Business, or equivalent experience
Job Related Experience :
3+ years of banking or financial software experience
3+ years software system implementation experience with financial institutions
Can demonstrate the propensity to perform analysis and solve problems
Ability to work in a fast-paced, collaborative, team environment
Self-starter with excellent interpersonal and motivational skills
Ability to logically identify and resolve issues
Quick and independent learner
Additional Skills/Knowledge :
Previous experience with Commercial Account Analysis and Billing
Familiarity and knowledge of Fiserv and 3rd party billing systems (ACH, Remote Deposit, online banking, etc.)
Proficient with Microsoft Office including Word, Excel, and PowerPoint
Strong analytical & troubleshooting skills
Excellent written and verbal communication skills
Ability to multi-task and maintain an even-handed approach with clients and internal contacts, while working in a fast paced environment
Up to 30% travel may be required
Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit http://www.careers.fiserv.com/eeo for more information.